TelOne Packages & Prices 2020: WiFi, Landline, and More

telone packages

TelOne is one of the popular internet service providers in Zimbabwe. In this guide, you will learn about the currently available TelOne packages.

TelOne Services

TelOne

TelOne offers internet services via Asymmetric Digital Subscriber Line (ADSL), fixed long term evolution (LTE), and satellite. An ADSL broadband connection is provided over home telephone lines. On the contrary, The LTE internet services require an outdoor, indoor, or mobile modem that connects to the TelOne base stations.

The company also provides public WiFi hotspots in Harare and other towns. Note that the internet services are available to both residential and business customers.

Telone also provides voice services over a satellite network. These are landlines that individuals and organisations can use.

TelOne Packages

The TelOne ADSL packages for residential customers are as follows:

PackageDownload CapSpeedUSD$ZWLFair Usage Policy
Home Basic10GB2Mbps121,082 –
Home Basic Night20GBUnspecified161,407 –
Home Extra15GBUnspecified141,190 –
Home Plus30GBUnspecified221,840 –
Home Plus Night60GBUnspecified282,381 –
Home Premier60GB5Mbps373,139 –
Home Premier Night120GBUnspecified484,004 –
Home Boost200GB5Mbps544,545– 
Infinity Pro500GB5Mbps796,602 –
IntenseUnlimited20Mbps1078,9831TB

Below are the business internet packages.

PackageDownload CapSpeedUSD$ZWLFair Usage Policy
Infinity SupremeUnlimited8Mbps13411,2552TB
Intense ExtraUnlimited50Mbps18015,0432TB

Blaze LTE Packages

TelOne Prices
PackageDownload CapUSD$RTGS
Blaze Lite8GB11974
Blaze Xtra15GB181,515
Blaze Boost20GB231,948
Blaze Ultra40GB373,129
Blaze Trailblazer100GB574,762
Blaze SupernovaUnlimited1129,416

Dedicated Internet Packages

The company also offers dedicated internet packages for businesses, as shown below.

NameUp/Down SpeedPrice ($ZWL)
Leased internet tariffs1-10Mbps14,512
Leased internet tariffs11-20Mbps12,440
Leased internet tariffs21-50Mbps11,610
Leased internet tariffs51-100Mbps9,536
Leased internet tariffs101-155Mbps7,464
Leased internet tariffsSTM 1 (155.52 Mbit/s)5,390

Satellite Internet Packages

TelOne has several satellite packages for its enterprise customers. Here are the prices:

Ka Band

PackageDownload CapDownload Speed (Kbps)Upload Speed (Kbps)USD$ZWL
ZIM connect business 505015000250025821,612
ZIM connect business 757515000250043336,270
ZIM connect business 12512515000200068757,546
ZIM connect business 25025015000200099383,178
ZIM connect business 3503501500020001,414118,442
ZIM connect business flatUncapped15000250073261,315

Customers get free data at night between midnight and five in the morning. The packages also include one public IP address.

The Ka Band satellite is highly reliable during harsh weather.

C Band

Package SpeedShared Price (ZWD)Share Price (USD)
653,96047.48
1287,91994.95
25614,848178.03
51221,356256.07
102459,390712.11
2048118,7841,424.28

The C Band satellite is less resilient to harsh weather. However, internet access should remain normal during rainfall.

Ku Band

Package$ZWLUp/Down SpeedPackage
Access124512/25610GB
Essential2521024/25625GB
Standard3941024/51230GB
Premium8122048/102450Gb

The Ku Band satellite is resilient to harsh weather.

WiFi Packages

You can use the TelOne public WiFi at hotspots in Harare and some towns and cities. TelOne has listed the hotspots on its website.

You can access this internet service by paying the respective cost. Alternatively, you can use your internet login details if you have already subscribed to an ADSL package. However, you will consume the data from your ADSL package in the process.

PackageUSD$ZWL
1GB1108
2.5GB2216
6GB3325

TelOne Voice Tariffs

TelOne Self Service

The tariffs for using the TelOne landlines are listed below.

Onnet CallsPeak ($ZWL)Off-Peak ($ZWL)
Landline to landline per minute postpaid4.023.88
Landline to landline per minute prepaid4.023.88
TelOne VoIP to landline2.412.31
Landline to TelOne VoIP3.273.08
VoIP to VoIP
Internet per minute (dial-up)4.024.02
Landline to mobile calls per minute4.673.94
Landline to VoIP calls per minute4.673.94
VoIP to mobile calls per minute2.802.36
Sub-regional outgoing group 1
Fixed
Mobile

14.68
29.54

8.63
22.61
Subregional outgoing group 2
Fixed
Mobile
 
32.72
42.28

25.83
32.31
International outgoing group 1
Fixed
Mobile

14.68
29.54

8.63
22.61
International outgoing group 2
Fixed
Mobile

32.72
42.28

25.83
32.31
International outgoing group 3
Fixed
Mobile

58.20
64.57

49.49
50.63
International outgoing group 4
Fixed
Mobile

90.04
95.35

78.53
84.96
Group 5821.74815.01

Self Service Portal and Contact Details

The telecom company has a self-service portal where users can buy and recharge their packages. Alternatively, you can visit a TelOne distributor like CBZ, OK, and Bon Marche to top up your data. You will need to have an account to use this service.

If you have any issues, you can call the relevant phone number on the website. Other options that you can use are email, the FAQ section, and social media accounts.

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